Frequently Asked Questions

Existing Customers

I have a query on an invoice. Who should I contact?

You should call a member of your dedicated branch team and they will be able to resolve your query. You can call your branch team on 0508 262 487 or call your branch directly.

I have placed an order with you and want to know when the delivery and installation will take place.

You should have been contacted directly by your Ambius branch to confirm the date of delivery and installation. If you need to speak to someone to confirm or change the date then please call the delivery team on 0508 262 487.

How can I find out when our next service visit is?

Call us 0508 262 487 and speak to a member of our team. Please have your account and contract number at hand.

 

New Customers

What products and services does Ambius provide?

As well as supplying and maintaining interior plants, we provide some external landscaping services, silk arrangements, artwork and in the lead up to Christmas we provide fresh, beautiful fragrant Christmas trees. Take a look at our online catalogue of products for some inspiration.

We are a small organisation interested in indoor plants. Does Ambius only look after large companies?

Ambius have a very varied client list that ranges from small offices to large hotels, shopping centres, airports, gyms, banks, insurance companies, mining companies, small agencies and not for profit organisations. We can provide and maintain anything from a single planted desk bowl right up to huge plants for atriums. Our plantscape consultants can discuss what is right for you, your space, your lighting requirements and your budget!

I would like to meet with one of the Ambius team to discuss interior landscaping for my organisation. Who do I speak to?

No problem. Call us on 0508 262 487 and speak to one of the team and we can arrange an appointment. You can also complete the online contact form.

I’m interested in Silk Flower arrangements. What is the pricing and how can I buy?

Call us on 0508 262 487 and speak to one of the team. Ambius offer a range of different arrangements that are changed on a regular service cycle.

Why don’t you have any prices on your website?

The reason is very simple. Our products and services are bespoke to you. If it’s live planting you require then the price depends on the container you choose, the colour and finish, the plant, the service frequency. Our plantscape consultants will work with you to ensure you are happy with the design and that it meets your space and lighting requirements and budget.

What kind of service would Ambius deliver?

Ambius is global organization, but we service locally. We not only offer design solutions to enhance the working environment but the service we offer is second to none. Our team will ensure that your workspace is always looking vibrant. At Christmas time we will install and collect your decorations smoothly so you don’t have to worry about it. During the rest of the year we will ensure your plants are always looking lively, your artwork stands out, your flowers brighten your reception desk and your hanging baskets welcome people into your building.

We work on approximately 13-17 visits per year or as when required to ensure our promise is fulfilled.

0508 262 487
Ambius